Frequently Asked Questions
Find answers to common questions about your THEIA experience
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once your package is dispatched, you will receive a confirmation email with tracking details.
Do you restock items that are sold out?
We frequently restock our core collection. For limited edition pieces, we recommend signing up for 'Back in Stock' notifications on the specific product page.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Please contact our support team within 30 minutes of placement for any urgent changes.
Are the colors of the garments accurate to the photos?
We strive for color accuracy; however, due to different monitor calibrations and studio lighting, slight variations may occur.
Do you offer international shipping?
Yes, THEIA ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.